ExCouncilJobsworth

Members
  • Content Count

    266
  • Joined

  • Last visited

Posts posted by ExCouncilJobsworth


  1. On 29/03/2019 at 4:02 PM, Nick M.K. said:

    They seem to be following the Ryanair model more and more where they have so many thousands of transactions that even a couple of quid "added value" here and there really add to their bottom line. 

    Bought a car online from BCA Wolverhampton, yes it might've been slightly cheaper than Blackbushe but my immediate added costs were £44 Live on Line fee and £95 delivery charge. The car was paid on TUE and should arrive here next WED! 8 days! I can buy from Blackbushe in person and sell it in 8 days! 

    Buying in person and collecting in person really has it's advantages sometimes. 

    Thought you said BCA run an excellent service?

    Perhaps now you might understand why i told them to bugger off when they started emailing me less than 24 hours demanding to know when i will pick up when i have 6 days to pick up...


  2. 15 minutes ago, Arfur Dealy said:

    I don’t like your tone. 

    BCA. soz

    15 minutes ago, Arfur Dealy said:

    I don’t like your tone. 

    BCA. soz

    You dont like my tone because am pointing out the obvious?

    Well Simon Pearce i dont like your tone when you demand an "introduction" from newbies.

    If you dont like mine then call 999.

    Getting sick of the attitude of Certain members on here thinking they can trample on others

    1 minute ago, Nick M.K. said:

    That’s not tone Simon. That’s drivel. 

    There is a good reason boys have pals and others don’t.

    So long ECJ. 

    Oh i feel left out Mr grumpy bulgarian who thinks hes always right. 

    You instigated this. Trying to look down on me earlier saying i dont know business principles as am an ex council fella.. And now you cannot handle the retaliation? Perhaps you learn to inspect a car properly before taking it in part ex and then it doesnt fire up..and you sit on here moan about it...


  3. As stated earlier if different coloured cards offer you x days to pay and x days to collect then you should be left to it.

    If you dont then you will be charged accordingly. I can fully understand if a car has been left for 2 weeks without payment and or collection. Yes call them. But if you're in your allowance why call up?

    That was my original query but some boys with their pals on here always like to corner others on these forum very quickly (especially new members). Sorry to disappoint you boys but that sort of shit dont work with me ^_^

    2 minutes ago, Arfur Dealy said:

    That’s not very respectful ECJ. Are you having a bad day.... I suggest you take a breath and a bid step backwards....

    I’ve respected your input here and valued it. Don’t burn your bridges.

    Perhaps you should go over the thread AD. Certain members on here always like to pounce.

    Am simply spelling the obvious out. 

    As i always state treat others how they treat you. AND treat others how you want to be treated.

    Am fine am just sick of the selected few on here that like to pounce on others threads just to take the piss and newbies always get slaughterd... And most leave saying "how can new members join"

    Again i am pointing the obvious out. Like it or lump it mate but i dont take bs.


  4. 2 minutes ago, Nick M.K. said:

    It’s BCA Simon but the answers will be not that many and no. 

    How is the finance only strategy going on? 

    Starting to wonder for your mental health Nick. The spontaneous random threads from finance only to issuing cheap obd readers are random times of the day... Mid life breakdown? Poor family relationship?

    Exactly what i meant a few days ago when I said i rather earn something decent and live a healthy life than breath eat shit talk cars...


  5. 2 minutes ago, Arfur Dealy said:

    How many hundreds of cars have you bought in that period and have you built up a personal relationship with the “purchase team” ? Do the Manheim management team know you personally ? 

    It is not possible to build a relationship with the purchase team unless you buy from one branch. I don't have specific branches and buy from whichever branch and 95% is all online and rarely go in to bid on the day.


  6. On 09/02/2019 at 2:08 PM, Mark101 said:

    Thanks mate - it's rarity that people phone to thank and to be honest when I saw the number come up..........................but it was just to say thank you.

    Clearly that suspicious mentality is embedded. This is why traders are hated upon and are known to just take your money. 

    People treat others how you treat them. 


  7. 1 hour ago, Arfur Dealy said:

    Like

    I don’t agree with your reply. What’s wrong with them wanting to know your intent. They are a business and they are managing it effectively. 

    Theres nothing rude in their email, they are asking for confirmation from a newbie account. You need to establish trust, not expect it....

    Newbie account? Jeez is this forum really full of judgemental folk?

    Account is 2 years old. Far from a newbie...

    54 minutes ago, Stalker said:

    I buy pretty much everything online from BCA. 

    Its standard practice for them to confirm the sale afterwards, they always take my name (even when they know full well who it is) and confirm payment method, and when we are going to collect it. 

    I always like to amuse them and cheer them up, rather than speak to them like dirt. 

    As i said its standard for online.

    But had you bothered to see my posts it clearly says i was present at the time of sale and that i have never received calls when in person. 

    50 minutes ago, Tony911 said:

    Standard email that is they just want a confirmation. They always ring us the next day even though they know who we are and to be honest it's good of them to call or email good customer service, let's say you got a car on provisional and they didn't call or email you what would you do?

    I might have been light had i received a call. But for them to drop an email and say there is no number is utter bollocks. 

    45 minutes ago, Mark101 said:

    Perhaps you should tell them of your grand ambitions to earn £2k a month, that would surely sharpen their attention to the amount of business you'll put their way?

    Perhaps i live a life off this forum and dont pounce on here every 5 seconds when i cant fart and dont bitch about my customers and curse them like dirt and treat them with respect? 

    Perhaps some of you should treat your customers with respect. You need your customers more than BCA. No customers = no business

    Doubt most of you are aware that a simple google search links you to straight to your bitchy posts on here... Dont think your customers will appreciate being slagged off at every given moment...


  8. 32 minutes ago, Nick M.K. said:

    As in use the invoice number for reference in the online banking? I told you, you'll learn. Give it time. 

     

    There can still be a delay in your service.

    Whilst you can put a reference number in that's fantastic.

    The payment system will not automatically link this to your account with service provider and may be manually checked. 

    But as stated previously it's a waste of time in the first place. Why would one be concerned over few hundred quid with a hpi company if he really is a big fish. Its beyond my thoughts obviously.


  9. 5 minutes ago, Nick M.K. said:

    Direct debits? Never. 

    Paying by phone? Also never. 

    I pay everything using online banking when I want to pay it. Usually late but if you ever sell me a trade car I will pay it on the spot. 

    Well that's poor business sense if you ask me.

    If you have enough in the kitty... Am sure you do... And you dont want an interruption in your service... Then you will pay it... So why not pay when its due?

    Just causing more stress for yourself. Its poor management of time. 

    Online banking is no different... You will still have to notify the company as how will they know who has made the payment and for which service (on their end).

    I rest my case with you Nick. I have seen many posts from you on here and sometimes you just go on to the extent to prove you are right when you're not. You are a try Bulgarian my friend.


  10. 29 minutes ago, boring dave said:

    what i said was if yee gets banned then yee can not by the horseless carriages,these companies have so many donts i find as i said its sometimes easier to comply and spew at home:)

    I know how to kick up a fuss and make a formal complaint... Il end up getting a few free hammers :lol:

    They cannot ban you for telling them to shake up their act...and to read their own policies :lol:


  11. 25 minutes ago, Nick M.K. said:

    One day years from now when you've had your own business for a while, when the council is long forgotten (if at all possible) you will find out that THE MOST sensible thing to do is to pay CORPORATIONS as late as possible if this doesn't have financial penalties for you. 

    You bid in person at BCA yesterday. Any particular reason you still have an outstanding balance for that Golf today?

    Its not outstanding. I have 3 days to pay.

    After 3rd day it becomes outstanding hence you incur charges. 

    And Nick for ghe record if everyone raised their concerns believe me you the little people at the desks at BCA will complain to management. Within a moment management will change their policies. 

    At the moment you ask them something all they say is "company policy"

    Anyone else notice the price increase in fees? Were you all written to informing you of these? No. 

    Are they on display at BCA? No. Why? Because its management policy. 

    Its utter bollocks but if you dont like something you stand up. Otherwise the other party will think "fcuk em if they dont like it and if they moan they can kick up a fuss and we'll change our policy"

    Just like with road tax. You dont receive a reminder anymore. This is why they have direct debit. If you missed your payment its your problem. And if you missed it expect a clamp!

    I might be an old council bloke to most of you on gere but trust me i do know my stuff. I have prosecuted many people. At court your always asked did you inform Mr x of a b c and d? What evidence do you have to prove this? 

    And Nick again for the record whilst it might be "wise" to pay late as possible in fact your wasting more time...ringing them up... Listening to a xmas jingle for 20 mins to make a payment... If you have a direct debit setup with cash in there... Then you wouldn't need to waste time calling them... Time is money... And a businessman should know this ^_^


  12. BCA grading varies from site to site.

    I once bought a grade 3 online. Weng there it was a grade 5. Forced them to revalue it as they wouldn't refund me as they firmly believed it was grade 3. 

    It came up as a 4. But it was a 5 by a mile off!!

    Just made a topic about BCA and been told i need them more than they need me and we should be good little boys and accept BCAs bs...

     


  13. 2 hours ago, boring dave said:

    ive said it before but will repeat

    sometimes in life you have to work out 

    do i need them more than they need me

    if i was you i would see it was me need them so i would accept the email  and reply i will collect on so and so day thank you for your time kissy kissy  and move on

    trust me its for your benefit in the longer term:)

    See with that approach Thats why they have gone the way they have. Because customers pamper them and they think they can do what they want. 

    There are plenty of posts on here where bca have been harsh...

    I found it rude as she knew my name and decided to not put it in. This same branch try to fob me off before with a key that waz broken and claimed its still 2 keys...

    I really think it is extra work for the staff and annoyance for customers when they have to confirm everything...

    How many of you guys have actually challenged this?

    I ask this because once I had a call from bca to confirm the online purchase. And i asked if i said i didnt bid on it what would you do? He said it will be down to you to prove it. Sorry Nick but the world is not always a nice cushty place (and you shouldn't have outstanding balances!)

    In fact yesterday at the rostrum i asked the lady if i forgot my card and gave you my account number is that ok? She said no we would then take you to the cashiers to confirm you are the account holder.

    Yet then they confirm it again?

     

    Maybe i am losing my marbles...


  14. 15 hours ago, trade vet said:

    It would be called the Double Thread Initative.

    Hi ECJ,when you were at the council when signing stuff did you have the obligatory letters after your name.Why is it council wallers do this.However when I ask them what they are for and where they studied,they won’t tell you.

    Those are the sad people that work at smaller councils. The real jobs worth.

     

    London councils are relaxed. Places like oxford and smaller district councils you have to tell your colleague when you go to the loo...

    It's generally qualifications like masters or building control etc

    AD i didnt do the funding allocation. I did the small donkey work. Its all the big boys that allocate the funding like cllrs and leaders and directors etc B)


  15. Received an email today. I bidded in person so i am a bit surprised.

    "Hi

    Could not get through on any phone, just want to confirm the purchase from yesterday for the Volkswagen Golf.

     

    If you could let us know when you are paying and collecting, and also provide us with a contact number.

     

    Thank you."

     

    My response as follows:

     

    "My number should be on your system as i have been contacted before. 

     
    I thought BCA only contact when purchases are made online only?
     
    I am on a gold card and will pay and collect within the time frames of the gold account and i suggest you check these before making contact less than 24 hours of the auction ending demanding to know when i will be collecting when it has been less than 24 hours!
     
    Absolutely disgraceful customer service.
     
    Regards"

  16. 39 minutes ago, Mark101 said:

    I've just noticed than ECJ - no idea why, sure I didn't submit twice but I noticed (I think) this happened to Nick earlier too.

    Bizarre - wish the same happened to car sales (i.e. double sales).

    It happens alot with the new threads hence i thought i would ask!


  17. On 23/02/2019 at 11:13 AM, Tony F said:

    This is screaming out for second opinion.

    We often point out to our customers. 8 times out of 10 its not the car thats the problem, Its the garage youre using.

    In my earlier days of not trading i used to use a council mot garage. 

    Aside from staff discount you'd get an "honest" mot as the guys there were on a salary. So if they did 0 mots they'd get the same pay as if they did 500. 

    Plus they never sold any services or repairs. So it was a straightforward mot. 

    I always recommend my punters to a council mot station. 

    I remember once one con private tester said my emissions were sky high and he charged me an additonal £60 for some "special" potion that would reduce my emission...ended up costing me £90.

    Following year i went to a council station. Passed with flying colours and was told emissions are very low!


  18. 1 hour ago, Stalker said:

    Bit harsh nick! 

    Evap systems on petrol cars do need to be air tight. However experience tells me it’s not likely to be the fault on this engine.

    Mates honda was a diesel...

    Now now let others object.. It's always best to try the easy small issues first before forking out but i realised too quickly that some people like to fork out for the sake of it...

    Remember the key words of OP were "eml is on but the car drives fine" so there is no 'engine' fault.

    Eml is a bugger and can come on for a number of things....


  19. 2 minutes ago, trade vet said:

    That probably will happen,but you will be popping in more than that.

    Exactly. And you would be worrying about it in the back of your mind.

    That's why i just buy a couple. Park on the drive and they sell when they sell.

    Very little overheads. At the same it keeps me a little busy. Catch a train pick up a motor. Drop it off at a garage get it serviced do the MOT. 

    Then the phone can ring and in the meantime i am enjoying my life.