Steve brighton

I just got off the phone from auto trader “customer services “ I was ringing to ask them when I had paid for their top package to sell my car why the ad was showing 5 and 6 pages down on a very specific search when they advertised side banners and all the bells and whistles . Was met with shocking arrogance and attitude and them questioning me as to what I expect I can safely say it was the worst customer care experience I have ever encountered This company are shocking money grabbers with zero customer care I asked to speak to someone else / a manager and I’m told after a wait there’s no one to talk to me They will call me back if they don’t do so and I suspect they won’t I will sue them for my money back and get them to pay all costs involved also for false advertising Disgusting company It is a huge shame they have such a dominance in the market place I cannot understand why this is