CPM

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Posts posted by CPM

  1. Posted

    18 minutes ago, trade vet said:

    Hi CPM

    Out of interest,what was the deal.Cash Price,cash deposit,swapper,amount financed,term,APR etc,did you sell them a warranty or put it on the bill,same with road tax.....

    They arranged tax before collection and I supplied a 6 month warranty with Autoguard 

    FA390FBD-AD1E-4B18-9BEC-812665BEBF68.png

  2. Posted · Edited by CPM

    27 minutes ago, Tom said:

    Yes they are a definite improvement I only sell the N18 now, I've been raped by N14 once before it's a terribe engine. 

    Assuming you do a lot of Cooper s then? I’ve had about 10 n14 so far with only 1 chain and 1 fuel pump. I know Ive been lucky with them and this one could be a lemon. Any of the n14 traits the same with n18?

  3. Posted

    4 minutes ago, David Horgan said:

    Mini Cooper S engines wear the oil rings out quite quickly , 2,000miles  can wear them out , known fact , Probably not the head gasket but would be done at repair stage anyway .

    Anyone repairing one of these engines needs to strip it , re ring it , de coke it , new stem valves , new gaskets , change oil twice and use proper proper oil not rubbish oil . 

    They can use litres oil without smoking , You need it compression testing , diagnostics is not the way to go with this fault , its mechanical pal .

    My suggestion is the rings were worn at the point you sold it , you just didn't see it coming , 2 k finished the job if Customer wasn't aware it was using oil . Get it back minus mileage charge , pay back , fix it properly and resell .

    The Cooper S engines are little beggars , great when working but we have rebuilt nearly every one we've ever sold ,minimum they have is chain , tensioner and guides and a new turbo feed pipe . 

    Lesson learned the hard way , but you need it back before the bills start getting silly , 

    My view of course , but I know these little engines very well , they  are just so unreliable , even a joey mechanic fixing it wont go far enough and you will bear that problem too if its not fixed properly .

    When I say diagnostics I mean compression testing ect I was always planning on opening it up anyway to see what’s gone on and the extent of the damage. Wasn’t smoking when I sold it and still isn’t which I haven’t come across before. They managed to do 1000 miles in the first month and it used a litre of oil. Since the complaint I’ve done a lot of research on the n14 and won’t touch one again. Are the n18 any better? Thanks for you expertise 

  4. Posted · Edited by CPM

    8 minutes ago, Mojo121 said:

    Oh okay. I didn't know usage was specifically mentioned in CRA and mentions cars. Just found it. Thanks! Presume usage can only be deducted post month 1?

    (8)If the consumer exercises the final right to reject, any refund to the consumer may be reduced by a deduction for use, to take account of the use the consumer has had of the goods in the period since they were delivered, but this is subject to subsections (9) and (10).

     

    (9)No deduction may be made to take account of use in any period when the consumer had the goods only because the trader failed to collect them at an agreed time.

     

    (10)No deduction may be made if the final right to reject is exercised in the first 6 months (see subsection (11)), unless—

     

    (a)the goods consist of a motor vehicle, or

     

    (b)the goods are of a description specified by order made by the Secretary of State by statutory instrument.

    Hadn’t seen this either. It doesn’t state what is a fair deduction or first 30 day period. What does it say about section (11). Sorry read it now 

  5. Posted · Edited by CPM

    6 minutes ago, Area 51 said:

    Tend to agree... and having seen the words Mini and valve stems seals.. There is plenty on the WWW about this issue with this car! They will blue smoke after a period at idle and the engine revved. Can also blue AND white smoke after a period at idle! From WWW reports this is valve seals and head gasket.....

    When reading up on these issues a lot of comments also suggest the engine using 1litre of oil a month... So if its been out for 10-12 weeks, it may be burned a good couple of litres if these faults are present and the billy isnt checking the oil levels.. TBH with a car new to him/her new MOT service etc.. why would they snout around checking oils levels in the first few months..?

    The mileage on this reported problem seems to match the WWW reports of failing valve stem seals and head gaskets.. Mostly due to poor maintenance, incorrect oil being used in this engine..

    I'd say get it back, get it checked properly and offer a settlement.. suggested repair costs seem steep mind

     

    Fact is these reports are visual. No diagnostic equipment used. Are you saying you’d accept the car back going off a guess. I’m waiting for the car back for diagnostics but with the customer being 150 miles away and going through the broker then the lender, this has been time consuming and difficult 

  6. Posted

    15 minutes ago, Stalker said:

    It depends upon what she looks like ;)

     

    That seems quite reasonable for Valve stem seals :o

     

    Get the car back ASAP and get your own diagnosis.... Even with a local bmw specialist.

    Not bad in a dark room!

    this is the poa but waiting for this to be arranged 

  7. Posted

    6 minutes ago, Stalker said:

    What is a low oil level? anything under the max mark i guess?

    I'm always interested in how much oil it should take and how much it takes to get to the maximum mark.

    As NOACROSS asked.... PDI? Was the oil on its correct level when it left you?

     

    CD8A9F3B-6F4A-452C-B5DF-3DBF2BC28058.png

    Of course oil was bang on when it left and shows on the pdi

    4 minutes ago, Stalker said:

    :rolleyes:

    No i love them.

    The only headache I get is the mrs, can you help with that? 

  8. Posted

    28 minutes ago, James01 said:

    The problem is that both reports state that the car has a major mechanical issue even though they are different. Both which are likely to have been present at point of sale as a head gasket and valve stems do not just fail overnight. 

    If you believe there is nothing wrong with the car then either get another independent engineers report or just take the car back and resell it. Is it really worth the headache of a fight with the finance company? 

    Trying to get the car back for proper diagnostics as the reports are just a report. Bmw states the car was low on oil so if we can prove this is thee cause of the damage we might have a fight. If it’s wear and tear or sudden failure I’ll take it back. Not worried about it to be honest but in not taking it back without proper diagnostics 

    22 minutes ago, David Horgan said:

    Whats the car pal 

    BMW ? what , mileage and age helps us to see the whole picture here with head gaskets , and valve seals . 

    2008 Cooper s n14 85k fsh. Age and mileage is irrelevant if you ask me, they can fail at any time if the owner isn’t looking after it. I understand these cars have there problems but what cars don’t 

  9. Posted

    2 minutes ago, James01 said:

    Unfortunately both above one would classify as relatively major faults and likely to have been developing at time of sale. 

    If the reports were done shortly after the customer took delivery of the car and not many miles covered then they have every right to reject unless you can prove otherwise.

    They had done 1500 miles before the reports were carried out. It’s buyers remorse 100%. These reports are conflicting and it’s all a joke really 

    1 minute ago, Del Boy said:

    This is noticable by blue smoke from exhaust. I assume this is a 2.0l 4 cylinder engine?

    No smoke reported. It’s the dreaded n14

  10. Posted

    1 minute ago, NOACROSS said:

    I had a similar 'attempt' by a near-prime company.  Long story short, there was nothing wrong with the car and my pre-delivery checks, paperwork/ handover customer signed paperwork/mot etc put this to bed very quickly.

    As above, Lawgistics are very helpful.

    Did you Pdi etc and have documentation?

    It’s exactly that, an “attempt”. All my paper work is in check and I spend a lot of time prepping and testing. I don’t use lawgistics or anyone else. 

  11. Posted

    I feel it’s more complicated with the finance company involved. We’ve had two reports done on the car. First by bmw which stated it needs valve stem seals. How they diagnosed that on a VHC I have no idea. Scotia have said there is an “ audible noice” coming from the engine and the head gasket has gone. On the report it was advised not to drive the car so we’re waiting for the latest mileage update

  12. Posted

    Hi guys, this is my first post. I’ve been back and forth with jigsaw for the last 4 months with a complaint from the customer. The most recent update is advantage the lender are looking to reject the car as the customer complained in the first 30 days. Worst case I take the car back, would the 50p a mile deduction still apply? They’ve done nearly 2000 miles in a “unusable car”. Thanks in advance