Hi all I have a major issue with bca at moment. Since their email of 4 October saying they're not taking card payments for a while, I purchased a vehicle and tried paying via the banking process through their app.
My bank blocked the payment as the account name had xxxxx and then 3 numbers. Fair do's to the bank. My bank account got locked for 5 days.
Put in a complaint and no one bothered responding for 2 weeks and pointing me to the website again.
Clearly bca are trying to save on fees as well as not paying their hall drivers peanuts by not holding live auctions anymore under covid excuses.
Anyone else had such issues?
I thought organisations have to provide a variety of payment options?
Tbh I have had enough of bca after this, they treat us like dirt, pay drivers peanuts, there's lack of equality in their organisation, there's a particular culture and I think it's about time the press were involved / investigated.
I might sound OTT but am sure you would be too if your bank account was locked for 5 days because of their greed!!
