zappa_2001

- When they scream about your car not having a second key and their swapper that they’ve owned for 10+ years has one key made from duck tape and elastic bands. - The last minute disclose on the px. “Oh it smokes a bit when I start it in the mornings sometimes”. You start it from cold the next morning and can’t find your way out of the workshop. - “has the car ever had paint?” No it’s done 96000 miles wrapped in cotton wool and washed using only the 2 bucket method from new by all 5 owners. Hyundai Matrix drivers are always fastidious types. - Customers who perform their own mini-MOT on the forecourt (indicators, fogs, tyres etc) on a car that was actually MOTd the day before and has done 1 mile since. - Punters clutching the Parkers guide. - Shaking on an agreed price and then further attempts at negotiation post hoc (tax, fuel, etc etc) - Customers who confuse the CRA and warranties and fair wear and tear etc. When you try and politely explain they stop listening and just assume your bullshitting. - I’ve got lots more...

V5 isn’t proof of ownership. You need the invoice from when you bought the car I’d say.

I’m sensing anger issues here - ha ha Know what you mean, you’re out and out scumbags love to hide behind a beautifully worded text message!

I have to say I disagree with some of the above. I’m happy to deal with prospective customers by phone, email or text. Some customers prefer to ask qs/chat by text and email. I wouldn’t necessarily favour one means of communication over another. A pain-in-the-arse customer is just that, irrespective of the means by which they communicate.

Decent month so far but always keen to do more.

Ha ha. I’ve got a second site with 95 cars that does bread and butter cars.

Done 10 this weekend which we’re happy with given the weather.