williamblackshaw

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Posts posted by williamblackshaw

  2. Posted

    Heres one to make you laugh guys - so due to working from home i had on my shelf next to me, loo roll, for my cough and sneeze, and also due to washing my hands so much, some cream for my hands as they were drying out - i had a face time with a friend who all he could see was loo roll and moisturisour next to me - so he pointed out i clearly haven't been working LOL

     

  4. Posted

    15 minutes ago, Mark101 said:

    I am considering a radical reincarnation of the business if and when we reopen.

    This "may" include

    Revert to home trading (including moving to a larger property with enough land)

    And some sort of hybrid between the famed AD from this forum of yesteryear and even a bit of Cazoo esque style click and deliver but still retain the option for people to come and view by Appointment Only.

    I am just wondering though, if everyone is a little shy of going out to busy shopping centres etc, maybe cancel holidays abroad, then people might fancy going to view cars in open air forecourts etc like the olden days? Just a thought ?

  5. Posted

    We were thinking before the handover do a delivery handover video with all the features so they can watch it on their phone so that the sales person doens't have to do it (not as personal  granted) but to start with people as you say will be cautious 

  7. Posted

    Just thinking about when we finally reopen, i will be adding hand sanitiser stations in waiting areas, wipes for the touch screen coffee machine buttons, can we offer test drives without a salesmen, (currently insurance only covers accompanied test drives) , re spacing our waiting areas out by removing a car from the showroom

    What other ideas are people considering for the reopening of showrooms?

  8. Posted

    3 hours ago, LINGsCARS said:

    A gentle reminder that it is the EMPLOYERS who have caused this situation, so how about the EMPLOYERS (in this case car dealers) sorting it out, instead of begging the taxpayer for extra money to bail their payroll out and to subsidise their crap employment practices? This petition stinks. - Ling

    Disagree 

  9. Posted · Edited by williamblackshaw
    typo

    Think we are all entitled to our opinions, as the above post says it's not just car sales, estate agents spring to mind who will also be effected, i guess it could be aruged all day basic salary v commissions etc, but i think everyone is just trying to protect themselves as we enter an unknown period of life sure is scary.

    I am guessing there will be other industries too effected and as said you can't protect them all - i am yet to work out if i can get any personal income in my position as my efforts have been spent trying to communicate with staff and customers and ensure there are jobs for all to return too. 

    But i guess if i was a salesmen on a low salary and had paid thousands and thousands in taxes and then be told others are getting a higher 80% than me, despite me paying a much higher amount each month, year - i would for sure be fighting for extra income to support my family, and don't forget there are single parents out there with kids who all they will be doing is looking to pay their rent and feed their kids, come on guys no one would have seen this scenrio ever arrising 

    Umesh i am sure is just trying to help promote this for those in the industry he loves - and yes when this is all over, i have no doubt many will be looking to change pay structures 

    Hope everyone is safe out there - stay safe, Will

    • Like 1

  13. Posted

    Reminds me of an old manufacturer follow up process where there was such high money riding on the follow up. One dealer that I shall not name, had ten spare pay as you go mobiles for these calls so when they rang they knew who was calling. As it was a 3rd party company too they never realised they rang the same people each time and always scored a 10/10. And for th record no it wasn’t me :-) 

  14. Posted

    We use a company called Prospecting Dynamics. Very reasonable costs to do our calls and the feedback is always superb. Don’t under estimate the value in a call. They also check we can use their details to send a feefo online follow up so it doubles up nicely. 

  16. Posted

    I've not read the above posts as there is a lot so sorry if this has been said, our research is showing that people are visiting our website ad's across various platforms and then physically visiting without appointments or web form enquiries, lot's of stats on various publications about this on various industries so be mindful of that too.

  18. Posted

    Not being rude and admire someone trying to do something, but the best deal for a customer and dealer is direct between them, a broker will take a margin from somewhere, I hate to say it but think your barking up the wrong tree.  If you like the idea of brokering, become a salesman and have the luxery of someone providing you with stock, a desk and a database  You will make a lot more money this way and have some colleagues to enjoy beers with.

    • Like 1

  21. Posted

    My understanding is its the report from ASE who are responsible for many franchised dealerships accounts that are required to be produced for the manufacturer. So guessing they just use this data for an industry average.