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Not in anyway knocking DVLA , The new on line system is great , works very well, no hassle , retentions on line all good but no wonder so many cars are getting caught with ' no tax' when they are taxed. Here's an example : This morning we MOT'd a car and taxed it on line at about 9.30 ish , printed the confirmation for tax like I do every time. Just curious I checked the status on line to see what it said according to DVLA ' Check if car is taxed' ( See Attached) Not Taxed & No MOT ! Now I thought it all updated ' instantly' obviously not ( Although it says if MOT'd within last 5 days it may not show ? why not? ) but then if it hadn't updated the MOT side I couldn't have taxed the car as it had expired ! I guess I could easily get caught out ( or my customer) if they drove down the road .

Good evening, It’s disappointing to read your comments @jamslug and interesting to see the mixture of comments within the thread. Our business is built on your success and we are committed to providing a better service, to help you be even more successful than you are today. Your feedback is invaluable to us and we rely on it to help shape our products and services. We’d really appreciate it if you could contact your Account Manager or myself directly on bethany@autotrader.co.uk so that we can talk to you. @GreenGiant in answer to your question ‘Wouldn't you want to find out why so many customers were so unhappy?’ Yes, absolutely! We’ve been running Dealer Discovery days whereby we invite you, our contract customers into our offices to talk to us about what delights you and what disappoints you. It really is the right time to share your views and experiences so that we can improve the way we do things moving forward. If we don’t know where we’re going wrong, then we’ll struggle to get better. We’d also love you to re-consider coming in to talk to us. You can find out more by going back to the forum and clicking into the post ‘Come and talk to us’. Many thanks Bethany Auto Trader

The crash of household name Car Craft only highlights the fact that things are still very TOUGH out there in the motortrade despite what the MotorTrade press say! We have just survived one of the hardest quarters since we started in business 12 years ago, but against all odds April has been the best month this year. Just goes to show you can only ever try to predict sales! One of the reasons for starting up Twitter Car Dealer Forum http://twittercardealers.ning.com all those years back was to help communicate what was happening at the sharp end of the business, to help discuss those daily challenges and to help each other save money on costs and help achieve more profit. With footfall down and costs ever increasing it seems that we are never advertising in the correct places or buying stock at the right price, in fact most of the time it feels we are doing things completely wrong, however the reality is , we are all most likely doing the job right, but from time to time we need to be reminded of and encouraged to do things differently. We ALL need help at some point. There is not a week goes past that I talk to at least 2 or 3 dealers from our forum about issues they are experiencing, to run an idea past me or just for a general chat. This all helps. So if you are happy to help others just by receiving a phone call, please post your telephone number as a reply to this thread. Let's help each other :-) Kind regards Jim

For those who haven't joined http://twittercardealers.ning.com/ You guys are missing out ( This forum is great - both combined ) makes it AWESOME ! Everyone wants to help each other .. just wish these forums were about when I started , both great places for information, connections , banter , fun etc.