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I was talking to Tony Whitehorn, president of Hyundai in the UK, at our Power awards this week and we got chatting about how little dealers make (he thinks most franchises will struggle with just over 1 per cent return on sales this year) and other problems dealers are facing. He said he thinks the biggest is the FCA and changes to finance. I'd like Car Dealer to look into this further but before then what do you see are the problems you're facing in the finance world? What changes are going to cause you the most problems?

Interesting to hear that the "bidding" sites are being favored in these comments more so than the "trade only classifieds". At Glass's we wanted to add more value to our online valuation platforms, so we introduced a FOC trading platform to Glass's subscribers. Its very much a email out your stock type system to a list of "interested buyers" but we compliment the advert with Glass's Trade valuations and our LIVE Retail value from Radar. This then gives the potential buyer a view of the retail market for their territory. Its early days still, but plenty of regular activity. Speed of sale on these platforms I see as King. Browsing lists of adverts will mostly result in old stock or stock that's already moved on. We wanted to create instant alerts, hence Trade Alerts. Agree with James here, very insightful and powerful to know.

Ok then guys, taking this a step further, and regarding this internet generation.. How do you handle out of hours enquiries, like a Saturday evening? Asking the question as I had an email enquiry at 9pm last night, called the person back straight away and their reaction was 'oh I wasn't expecting such a quick response!' Have experienced this a few times when responding out of hours!

Not saying its much of a review, but i generally call my boss a cock as he's buying an Audi, and i am fairly sure this nickname came from Clarkson. Not sure Ed is going to like this one, as i am sure he still has a shiny R8 Do agree with some of the reviews but usually try to listen to several, and read Car Dealer Mag for the proper advice.