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Hi All. New dealer here. I purchased a lemon from BCA it seems. The car was a grade 4, 86k warrantied miles. It came with a Assured check, the vehicle was purchased beginning of Feb for £6 On collecting the vehicle we noticed 3 main issues that where not listed: 1. electric boot lid had an arm missing which meant it wouldnt open, stay open and it was slightly out of alignment and wouldn't lock properly. 2. Sunroof blind was not functional. 3. some vibration when moving from static and a very sluggish gear change. BCA asked us to send a video, which we did. They said they will send an engineer out. A few weeks later BCA sent a third party engineering firm ACE, the guy literally spent 5 mins with the car, drove it up a car park and back. Said the sluggish change and vibrations on moving from static where normal and within params. BCA rejected the claim. We went ahead and had the vehcile MOT'd. The mechanic made an observation and said the transmission felt wrong and the clutch was about to go. They also wrote a letter as a quote / statement of their observations. I gave it to.my customer who was pregnant and due to have give birth. i then had the sunroof blind repaired and noticed the entire roof was cracked. (You can't see it from outside as it's tinted unless you look top down). The customer drove it 100 miles down the M1 and the clutch totally failed to her Panic on the M1 with 2 year old. Went back to BCA who escalated the claim with a letter from the mot garage. They still rejected it. The costs are now mounting up: £600 sunroof glass (not fitted) £300 boot strut (not fitted) £1500 semi auto clutch (fitted). What are my next steps? I am scared if I do anything to piss them off they will close my auction account..my only reasonable way of purchasing right now.

Hi, been told by BCA in order to get a Gold card I must have motor trade insurance, But someone else I know has a gold card but doesn't have motor trade insurance, they're saying without motor trade insurance I cannot get past the silver card, anyone else have a similar experience?

Hi All, Really struggling this week to buy any worth the money stock, anyone else having the same issue? We're using A4C, Dealer, Sytner, Local Auctions and trawling through private ad's and I've only managed to buy 1 in the past 10 days, was hoping to buy 4/5! We can stock around 25-28 here and we're currently only holding around 19. The majority, priced between £2500 to £6500. I work backwards on everything so I've made a spreadsheet where I can input my screen price, prep&collection costs and that will give me my max bid. Not sure if I'm pricing too cheap or trying to be too greedy with my margins but I'm struggling. Watching between 40-60 daily online, probably bid on 10 p day avg but no luck! Anyone else in the same boat or have any guidance? Thanks -Kelly-

So, bid on a car at Manheim B'ham today. Nice Fiat 500 Lounge 2013 low miles and grade 2 for £3400. Marked sold on Simulcast as i was the highest bidder.Thought i might make £400-£500 from it as the cheapest on Autoraper is £4200. get a call shortly after i bought it,Manheim lady said a girl on the rostrum had pressed sold instead of provisional, and there was an issue with wrong cap figures and they were waiting to speak to Listers after the auction. Later a manager calls.Said figure does need to be 3950. Asked the lady if i overbid on a car would i be expected to honour it,she said yes. She said the cap figures were incorrect and apologised but still said i could have it for 3950 or it would go back through the block. With fees it just wasnt realistic to buy it at 3950 so i declined.The manager said she appreciated where u are coming from,mentioning something about no invoice being raised ,like thats a reason to deny a sale when your bid has been accepted. I was offered free online bidding fees next time i get anything,but really Manheim should have allowed me to buy the car at £3400 if they have sold it at that. One rule for one eh....... Might look into an account at BCA Wolverhampton after this and as Manheim B'ham is absolutely chock full of traders and prices are sky high,anyone know if BCA Wolv's is any good?

Good morning fellow traders Im a London based dealer and like most traders out there we’re finding it’s a constant battle to buy resonably prices vehicles from auction to enable a reasonable profit. Can anyone tell me from their experience where in the UK is the best place to buy from auction, one would assume that the south east demands a premium? Also internet of physical auctions? Preference and why please? Your thoughts on a postcard please Lee

Just wondered what you guys would do as this is the first time I have questioned a car bought at the auction. Bought a Mazda2 on the friday and collected it today, grade 2 so reasonably clean and the small items mentioned were no surprise. What was a surprise though was the cigarette burn in the drivers seat. This was not on the inspection report and as I bought it online I didnt know about it till pick up. Would have bid less if I would have noticed it, instead it was at the top of my bid anyway. Spoke to Manheim B'ham and they said what do I want them to do about it and half suggested a refund. I asked if they could cover the cost of the repair as its a repair which I wasn't expecting. They said someone would call me back........... So what would you expect Manheim to do in this situation if you have had something similar, and does anyone know of a cheap fix to sort the burn out? Thanks. And another thing, does anyone think the auction houses take deliberately dark/low resolution pics as a way of disguising issues as lots of the pictures seem such low resolution when you zoom in its hard to make out any damage which is there. (case in point my dodgy U grade Corsa but thats another story!) And another thing!.... seems when i bid on items online and set my max I have had 'hall bidders' keep bidding against me until i get to my max bid.Then a hall bidder bids above my max bid, and then somehow the last hall bid was cancelled as my internet bid has reached its limit so I then win the auction. Would the auctioneer run up the bids off the wall to my max bid and then retract the last one over my max so that i pay my max bid?

Hi, can anyone help? having a bit of a issue May be a simple answer to it all and I've been overlooking it. Looking to trade part time on my days off from my other job, with having 0 experience and under 25 i have been looking at traders insurance but its expensive for someone in my circumstances, anyone got any idea's how I can get the cars from the auctions home at a relatively small/reasonable cost? or is the solution just to insure every car separately on a short term insurance? any helps appreciated.