Noacross I think we have the same customer, same kind of thing, 2004 subaru impreza wrx 96k with history very nice example. Tells me his happy with the car then finds a fault then his unhappy we fix it he's happy again. A long with the milage issue he's now started to smell oil, takes it to his local garage they find nothing other than a build up of dirt/oil maybe a very slight rocker leak .... 13 year car !!!!! Unbelievable. ..
Thanks for the lawgistics reminder I'll give them a bell.