Nevillec

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Posts posted by Nevillec

  1. Posted

    Not had a problem logging on....but if the site crashes , for whatever reason,  and then we try to log back in we get the error message that we are already logged on and cannot get back in. You have to call customer services so they can reset your log in details....can be frustrating if a vehicle you want to bid on is close to going through

  3. Posted

    You may have lost a potentional customer,   but you may also have saved yourself a lot of grief if he had bought it.  Always another customer somewhere.  Certain types of vehicles always attract a certain type of customer.     We only sell vans.....but  nearly always steer clear of VW vans  (  unless a real genuine bargain )  VW van buyers   can be a real pain, there expectations are always to high,  and there budget to low.

  4. Posted

    Hi, I have noticed there are a lot more provisionals at the auctions, we mainly use Manheim.   The prices seem to be easy off a bit.....about time.   Bought a couple this week  at ok money.......still seem high but compared to the current prices  not bad.

    Anyone else noticed the same?

    • Like 1

  7. Posted

    The DVLA  are definitely on the ball lately.   Did a plate transfer and got the new v5 in 3 days.  Also sent a v62 off and got the new v5 within 5 days.

    All the v5 we are doing online , for new customers,  seem to be issued with a week

  8. Posted

    On 8/15/2020 at 7:46 PM, BHM said:

    A piss takers & lazy bastards charter. I also feel that about 95% of big companies are using it as a cover to offer inferior services.

    Totally agree.

    I,m waiting on a delivery from Manheim today.  I paid in full last Wednesday, and was told delivery will be today.  

     

    Just called them and got usual covid excuse   on why they cannot delivery today as agreed.  I ask them when they can deliver  and they said they don;t know, maybe later this week!!!!  Due to you know what!

  12. Posted

    35 minutes ago, BHM said:

    You’ll definitely need a welding machine & plenty of sheet steel.

    I’d suggest for this market, invest in a college course in how to deal with the general public, specifically on dealing with time wasting, dreaming, middle-aged dickheads. However if you like answering gormless emails every night this is probably a good market to be in.

    Good luck in whatever you do, you must have the patience of a saint.

    Totally agree with that one.   I'm  not sure it would be worth  the time and effort needed, starting from scratch ,   to try and make a living  in that select market.

    I have a passion for classic/retro cars. but would not be able/have the patience to deal with the type of customer they attract .

    That said, you seem determined  and I hope it works well for you

  14. Posted

    Wherever possible I like to watch/ hear the vehicle starting......pre corrona auction days....have been caught out few times   buying a poor starter, which can mean an expensive repair like fuel pump.     Not always possible to see them start if your busy looking around, but it does help.     The trained eye can easily spot  dodgy paint/panels etc. 

     

  15. Posted

    17 minutes ago, justina3 said:

    Why not ? A lot of families have had there holidays cancelled, been sitting at home on full or nearly full pay not been out spending.

    cant remember who said it from one of James excellent pod casts for every possible negative there is a flip side positive 

    I like that thinking makes you feel up beat when your feeling up beat you make things happen in business. 

    good point justina,  personally we have had lots more enquirers in the last week. Spoke to our warranty rep today  and he said business is picking up, which is a good sign,  he has about 60 accounts/dealers on his books 

  16. Posted

    We had a van  MOT today, and the guys there  do MOT for a local VW main dealer.  He said  the VW dealer have opened, but are running on a skeleton staff...only one person per department...1 in sales...1 in workshop....1 in the office

     

    Not sure  buy a brand new car  is the top of peoples priorities at the moment......probably some heavy discounting on way 

     

     

     

  18. Posted

    Not sure how reliable, accurate,  cap will be at the present time.....who knows where the market is heading!

    If you intend to sell  similar stock all the time you will soon get a good feeling  on what the market prices are, rather than just using cap.

     

     

    • Like 1

  19. Posted

    I had a Europcar  rental car  delivered to me last week,  the driver said  they had a   branch at Heathrow airport   and on an average day at Heathrow they rent out  400 vehicles...pre  covid 19...

    ...last week they averaged  40 per day!

    There will probably be a lot of ex rental cars on the market soon,  if those figures or anything to go buy

  21. Posted

    From what I can tell  we are a couple months away from a physical auction.   Just cannot see how social distancing  can be operated at a physical auction.

    Online only at the moment, always a gamble   but there is no other way at present

    I bought  3 online this week,  got lucky and all seem ok

  25. Posted

    12 hours ago, Bmx Bandits said:

    Enjoyed these so much I joined the forum!! 

    All of the Car Dealer Live’s have been good and really enjoyed watching both of you today.

    I really appreciate all you have done James to keep us all informed, entertained and keep our spirits up! 

    I’ve been lurking for years and since lock down have been here more than ever so I thought I’d join!! 

    Cheers

    Ben

    welcome  Ben,   from other  recently joined newbie.   I agree it is a very informative site.  Good work James