R and K Autohouse 3 Posted February 6, 2018 Do you guys give courtesy car to the customer when their vehicle that they bought from you is in the garage for repair? Share this post Link to post Share on other sites
Earunder 69 Posted February 6, 2018 Yes. We have 2, 62 plate toyota aygo auto and a 58 plate audi a3. Nothing special but does the job. Both came in as part exchanges, clean little cars. Still prices up to sell but just replaced with something else when they do go. It is a courtesy though, not a necessity, although I do believe it looks good on your company. Share this post Link to post Share on other sites
umesh 336 Posted February 6, 2018 If they require a car, a free courtesy loan car is always available. Keeps customers happy #RavingFans Share this post Link to post Share on other sites
Stalker 180 Posted February 6, 2018 Yes we have two, makes the job so much easier not having to listen the all of the usual sh*~te of being unable to live without a car etc.... Share this post Link to post Share on other sites
twerp 69 Posted February 6, 2018 Those with courtesy cars, what do your customers do for insurance ? Day Insure is more than car hire these days Share this post Link to post Share on other sites
grant8064 219 Posted February 6, 2018 No. We considered it but after a run of p**s taking punters one month decided not to bother. We stick 'COURTESY VEHICLES NOT SUPPLIED' on our invoices and I have only ever had a couple of punters question it. Hire cars are £20 a day which if it's life and death (it always seems to be) they can stump up for themselves, funnily enough they never seem to be in such great need of wheels when I mention this. Share this post Link to post Share on other sites