Transport cancellation fee

[samuel welwyn 1]

Hi guys hope you are all well,

Had a car booked in for delivery, through Dealer Portal Moving. 

However the night before the EML light came on so had to cancel the move.

Ive just received an invoice from the moving company asking for the full amount (which is double what I’ve been reqouted from another company) 

 

I’m happy to pay the profit margin they had on the move however feel its a bit unfair to be charged full whack.

Where do I stand legally with this invoice? 
 

Look forward to seeing your replys

 

 

[David Horgan 564]

4 hours ago, samuel welwyn said:

Hi guys hope you are all well,

Had a car booked in for delivery, through Dealer Portal Moving. 

However the night before the EML light came on so had to cancel the move.

Ive just received an invoice from the moving company asking for the full amount (which is double what I’ve been reqouted from another company) 

 

I’m happy to pay the profit margin they had on the move however feel its a bit unfair to be charged full whack.

Where do I stand legally with this invoice? 
 

Look forward to seeing your replys

 

 

I suppose there's a time limit to cancel , leaving them to organise the lift and then have it cancelled night before  would be annoying as we all know . 

As you say there would be a fuel charge they didn't use so maybe half payment to cover staff might have been the way forward .

Legally it will have the T&C's contract somewhere that says what cancellation at short notice would be .

Regarding the other quote that has nothing to do with it really .