Paul C

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Posts posted by Paul C


    The headline is, that new car production is down 37.6%. Perhaps now is the time for the market correction that has been building up for ages, the fact is there is (was) overproduction of cars basically flooding the market, getting people into them with big discounts and (IMHO) stupidly high amounts of finance/borrowing. With the way the world and the environment is going, less wastage and consumerism is a long term good thing. Of course it would be a big shake up for UK with so much car manufacturing based here but then there's worker shortages in many other UK industry sectors.

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  2. The only true measure is a free market, ie no-reserve bidding. Bid rigging is simply an underhand way to run a reserve auction, which is not a free market.

    Whether its illegal or not, I don't know, but I do know "the wall" has bought a lot of cars!!!

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  3. 22 hours ago, BHM said:


    How the fuck anyone repair cars properly at Copart money is beyond me. 

    Once you factor in the revenue stream from the YouTube channel, it starts making sense. 

    It would be easy to say that area of the industry has taken a dive but really its about more/better information (ie the places and details of Cat C/D/S/N cars for sale) which has meant its no longer a "secret squirrel club" of knowing someone who knows someone who gets those type of cars. Personally for me....I have no appetite for risk. But I respect those who like this type of challenge. 

    I agree though, for a pro business to do this, once you exclude the cars which get bid up to unprofitable level, there's pretty much nothing left any more.

  4. Its a broad generalisation but the days of chancing upon a Copart car which has easy-to-repair body damage (and a handful of other, normal issues) at a bargain price is pretty much over, there's so many hobbyists at it there will always be one (or more) who won't assess the car properly, underestimate the repair cost then push its price up to uneconomic pretty quick. Let them try it and learn their lessons along the way.

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  5. Why on earth would a reputable dealer shoot themselves in the foot by trying this "private sale" bollocks and reducing the value from retail to private in one big lump? Surely the thing to do is to buy at trade price, sell at retail price and obvs the difference in the two pays for the costs in doing so, perhaps even making a profit??? Add value and add onto the price rather than trying to squeeze it into something not even legal! I'd be prepping "friends" cars, offering them at full retail and thanking the friend for the business. Oh and he'd already have been settled with the appropriate trade-in value so he has no concern for the car any more, its a lump of metal that he used to own now.

  6. On 7/28/2021 at 11:33 AM, Paul C said:

    Any pics of your premises or website?

    I don't think this was too unreasonable a request - I hope you don't leave customers waiting this long for a reply. In the meantime, all I can deduce from the non-reply is that you're trading from home or a minimal cost setup which screams "private seller" or <1 year startup.

    There really is no excuse for not having a decent website in 2021. You can make a very posh website for very little, and attract buyers from far and wide if the stock is decent........the cars you're selling are decent condition (or started out average but have been brought up to good condition?)

  7. "Jeremy" is an automated script which crawls the web looking for website forums which aren't updated with the latest software patches, then automatically registers and posts into the forum including a link. The link is for the purpose of manipulating Google search rankings.

  8. On 6/1/2021 at 11:28 AM, ankilpom said:

    There is no way this car should have passed in Jan, How many other cars are they putting through and endangering people?

    Did you time travel back to January and personally inspect it?

    The appeals time limit is 3 months for corrosion.

  9. 47 minutes ago, Bmx Bandits said:

    Sounds like a bubble fueled on cheap money and greed to me

    Agree. I believe the regulatory bodies will (eventually) catch up and more tightly regulate SPACs, thus rendering this type of flotation/valuation impossible. It smells like a pyramid scheme.

  10. On 5/17/2021 at 11:54 AM, Rory RSC said:

    Never a  truer word. 

    local rep is now reviews, as a small business ( compared to cazoo etc) offering all the services they do but by being better than them, prepping better, making it an easier and more pleasant experience and generating the reviews off the back of that are the 2021 local reputation.


    20 hours ago, BHM said:

    I don’t either. Most of them are bullshitting cnuts.



    On ‘run of the mill’ family hatchback-type stock I often think I’d be better off selling a fucking heap of shit with 4 months MOT, ropey tyres, worn brakes & overdue a service than prepping it & having a higher price. Add a few hundred quid to the price of a Focus & you can kill it stone dead. Funnily enough I’ve just sold a properly prepared DS4 today - the buyers were a really nice couple who appreciated the car. However the many punters who’ve contacted me over the last month have been horrible, bottom-dollar, last price, scum.

    Its a case of positioning yourself in a busy market (cheap, middle, 'Rolls Royce") then being authentic and having the complete package if you choose the RR end, to justify the higher price you may charge. Its getting more and more difficult (especially since the rapid acceleration to online effectively puts a vanilla coating on everything), and its easy to slip from RR to middle. A minority of dealers can & do achieve that "RR" level of service though, hats off to them.

  11. On 5/15/2021 at 9:15 PM, TRADE SURVIVOR said:

    Totally agree, Local reputation really counts and is paramount. We are fortunate to have a base of loyal customers who will never go elsewhere even to save a few quid, they buy from us based on long standing relationships and trust. In particular when they have had a problem with a vehicle and we step up to resolve the issue whatever it takes. No matter how many overproduced flashy ads are on tv or online. A hard earned reputation built on trust over many years through dealing with integrity pays its dividend, pleased to say many of our customers also drag their millennial offspring to ourselves for their first car. Cazwhooever will never get those customers.      

    It would be great if this were true across the industry. Unfortunately it is not, which is why Cazoo have a chance of success. Some people don't like traditional car dealers.

  12. The well-established model for a lot of online retailers is, you go and look at the thing in a normal shop, but stop short of buying it there. Instead, you come home, browse the internet and choose on price. Great for guitars, laptops, tellys etc and most things new, helped by DSR meaning you can send it back within 14 days. Unless the cars they source are absolutely fault-free and they somehow build a reputation for great cars, I can't see it ever working for an online secondhand car proposition. My experience is the best cars go new>used but stay within a dealer group eg Inchcape, Arnold Clark etc but even then, their processes aren't robust enough to filter out bad cars or afford to go the extra mile to resolve an issue, they dig their heels in and treat a  car just like any other dealer treats a car comeback. The reviews read generally good but there are always some horror stories.

    So, they need to "break the ceiling" for customer care; but do it at the cheapest price, cheaper than everyone else. From a starting point of nothing. Can this be done simply by relying on economy of scale? With someone else's money? Hmmmmmm I'm oot!

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  13. Indeed, the main weakness is that their business model relies on a big shift to online buying, citing that secondhand cars are a "growth potential area" because of the currently low % bought online. The reason for this, is because a car is a complicated mechanical thing which can & does go wrong; and also, excepting nearly-new cars (and even then...) once a car starts getting older, they become distinct from each other so you want to inspect the one you're buying. Its not like a telly where its a boxed, new item.

    To alter this needs a big shift in confidence level in dealers (they are silent on this....) and/or a seismic change in online vs offline buying (like a global pandemic which forces the government to close offline car dealers). Its impossible to split out the "Covid effect" from their growth, in fact you could say they ought to have made a killing on the market but they didn't seem to.....possibly because of out-of-their-control factors such as capacity to prep cars, logistics, availability of stock etc.

    Sure, online buying will grow, sure Covid has moved us forwards quickly, but it cannot be assumed nor taken for granted. And you can't monopolise it either.

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  14. Also the "31% don't trust car dealers" is somewhat shooting themselves in the foot. THEY'RE A CAR DEALER TOO!!! The difference being, a consumer could still buy a car from an untrusted car dealer because they could go and look at the car beforehand, nitpick, take it for a test drive, blah blah blah. At the end of the day you're not marrying the dealer or asking them to look after your puppy, the car could still be good despite the car dealer being a sleazeball.

    And car dealers being untrusted is a disadvantage to them, not an advantage, because in addition to themselves being a car dealer, they need to establish a sufficiently high amount of trust to convince the customer to do it entirely online. Starting from nothing is a risk. At least Cinch have the advantage that parent BCA have been screwing their customers for donkey's years so have it down to a fine art.

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  15. 19 hours ago, have a word with the wife said:

    If you wish to view the investor presentation its on you tube. 

    Found the PDF and got to page 2 before I gave up. It says in bold "Unique proposition...."

    How is it unique when there's Cazoo, Carzam and Cinch? Not to mention, loads of other dealers now doing online selling of cars too?

  16. Of course, you're legally obliged to notify the DVLA of a change of ownership*. So you tell the customer "I will send off the necessary paperwork, do not worry". They can insure the car, when it asks "are you the registered keeper" they can confidently say "yes"; or if they are a pedant they can further explain they just bought it and they aren't yet, but will be. Insurers accept this every single day, its normal business.

    *It doesn't say when!