Flip

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About Flip

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    Newbie

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  • Your industry
    Independent dealer
  • Dealership/company name
    Motor factory

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  1. Should I bother? No flash Pitch, just a very basic fenced off carpark with a cabin. 15-20 cars all under 6k. Am I right in saying my trade insurance covers me for damage to all my vehicles at my premises, and premises insurance (if I took some out) would just cover to damage to the premises fencing, building etc?
  2. Appreciate all the replies although the first 2 were enough to convince me of my next move (get the car back, inspect then probably refund) To clarify—no warranty slip was given out in this sale, just a verbal (month warranty) Customer never set eyes on the T&Cs. *Warranty book now binned* There seems to be some genuine and decent blokes in this group with heaps of experience. Luckily for daft inexperienced young pups like myself they are generous enough to share. Will definitely stick around albeit mainly reading and learning. Regards
  3. Thanks for reply. In terms of getting a diagnosis done, is this something I demand from buyer? Which will then he added on to the final settlement amount? (If i lose and gets that far) Regards
  4. Hi guys, Before I start just bare in mind that i’m just starting out in this game so forgive me for what you’re about to read. 3 weeks ago a young man travelled 5 hours to fetch a big engined Volkswagen that had done just under 100k miles. Sale price 4K. He went on to drive 300 miles home (and going on what he was telling me on the test drive) he was going back to show off how fast it was to his friends. This week I get a call to say the entire engines gone bang. Piston damage. My guess is that he’s done over 1000 miles since purchase. A couple days before he bought the car he asked via text if it came with warranty, I replied that I usually just offer a month and he agreed. No discussion of what the warranty included. No mention of warranty on collection and no physical warranty document or emails exchanged. With this happening within a month he is obviously asking about the 1 month warranty. Now the Warranty forms I’m using for the time being are just used car warranty pads which state : Parts and Labour - 50% buyer 50% seller Work to be carried out by the seller or their agents and is the responsibility of the buyer to get the vehicle to the agents. Max payout by seller £1000. I guess my question after all of this is am I in any position to ask for the above? Or are my hands tied by the consumer rights laws anyway? Is the fact he drove the car 300 miles home then drove the car for 3 weeks help me in arguing that the issue wasn’t there at the point of sale? Car MOT’D and PDI checked 2 days before collection. Any help much appreciated.